Should your company have a mentorship program? I could write pages about the benefits of having one, but let’s sum it up quickly. When considering building and implementing a mentorship program, know...
Nonprofits often operate on tight budgets, making it crucial to leverage any available discounts, free services, and technology to maximize their impact. Fortunately, many companies and organizations...
Collaboration among nonprofit organizations has become a critical strategy for maximizing impact and resource efficiency. By removing silos and working together, nonprofits can leverage their strengt...
As the digital landscape continues to evolve, small and mid-sized nonprofits have been slow to adopt technology tools to improve efficiency. Why? Often, they are concerned about the learning curve fo...
Effective collaboration and clear communication are crucial to achieving mission goals. Miro, a versatile online collaborative whiteboard platform, offers a solution for nonprofits seeking to optimiz...
Nonprofits need tools to visualize and analyze information effectively. Over the years, I have used several geographic information systems (GIS), but my first choice is ESRI’s ArcGIS platform, the in...
Resource managers often find themselves engrossed in perfecting their staffing strategies: either immediate optimal utilization or addressing urgent crises. Crises, such as when a significant portion...
Success stories in organizational development frequently reveal a common pattern. Highly-defined shared values with integrity at the core. Transparent communication, creating collaboration and partne...
Many companies I work with know and monitor their Net Promoter Score, NPS, but far fewer use it as the constructive tool it was meant to be. Frequently I see it mixed in with a slew of other metrics ...
Training your employees to provide the highest level of customer service may seem like a daunting task. Yet, once they have learned your system and flow, there are only a few essential keys to custom...