You’re a Black Belt in What?
A few of my more mischievous clients like to tease me about being a Six Sigma Lean Black Belt. Honestly, most people have no idea what I’m even talking about when I announce that title, so for those ...
Author Archives: Danielle
An Overview of the ADDIE Model for Instructional Design
When I am working on an instructional design project I frequently use the ADDIE model as my framework for creation. I find my clients are often fascinated with the process and want to know more so he...
What Is Organizational Development, Anyway?
A few clients have asked what is Organizational Development and how can it fix their problems? Well it’s different for every single organization out there and yes it can fix many problems, but ...
Have You Thought About What Your Customer Really Needs?
Some companies are in a business where they get emergency customer service calls. For example, if your business is web hosting and your client’s site goes down, their business could be damaged....
What is the Critical Chain Method?
Many clients ask about the Critical Chain Method of project management, so here is a brief overview: CCM is a schedule method that lets a team put buffers on the project to account for resource discr...
Can My User Experience Designer Act As My Instructional Designer?
I’ve been asked on more than one occasion if one really needs to hire an instructional designer, ID, or can they use their UX (User Experience) designer/developer in this role? The two do have ...
Will You Lead Change?
The largest obstacle to successful change in the workplace has been identified as ineffective change sponsorship from senior leadership. In these cases, leaders were inactive, invisible or not in agr...
ADKAR Model for Change
The ADKAR model is a simple, but effective tool for change management designed by Prosci. It stands for: A Awareness of the need for change D Desire to support the change K Knowledge of how to cha...
The Integration of Change and Project Management is a Must!
Do You Want Your Project to Succeed? If I had to choose just one thing that would give a project its greatest overall chance of success, it would be outstanding change management. We all know that a ...
Scrum – like in Rugby?
Scrum as in an agile framework for managing projects. It was developed by Jeff Sutherland in 1993 and can be deceptively simple when first explained, but therein lies the brilliance. It was originall...