The Change Management 101 Model
There are many methodologies you can use in change management, but one of the simplest is the Change Management 101 Model: Plan, Do, Sustain. Plan Phase – Asses needs and Develop plan In this p...
Author Archives: Danielle
Do Your Vendors Know You Are the Boss?
Vendor management – are you in control? Managing vendors is a challenge for many business owners. You’re juggling deadlines, different agencies, freelancers, costs, risk, and projects, an...
Get Results With Your Online Learning Programs!
I’ve helped to create numerous online learning programs and believe it or not, I actually prefer online instruction to in-person, with one caveat – the creators of the training must know what t...
Onboarding, Onboarding, It’s All I Hear About!
Trying to figure out why onboarding has become so important? Whether you are hiring for the C-suite or an entry level position, a fantastic onboarding program can be your most valuable tool. The way...
Is Agile “All That?”
Many people ask me, “Is Agile really that great and why should we use it over traditional methods? Using Agile for project management benefits your team, your clients, and your bottom line in a...
Train Your Employees and Then Train Them Some More!
Training your staff in client relations will save your business and perhaps even make the world a better place. I have a friend who is a mail carrier. He went to work for the post office because he “...
Should You Outsource?
The advantages and disadvantages of outsourcing projects Outsourcing projects is often a great way for medium sized and smaller businesses to enjoy great cost savings. After all, why maintain a full-...
Loyalty Building for the Small Business
So you’ve invested money in an amazing website, crack social media specialist, and great copy. You’re getting business, but you’re not seeing a lot of behavior that signals customer loyalty – r...
Using Surveys – Make Them Count!
Using Surveys to Get Customer Feedback There are times when getting customer feedback is essential. You may be thinking of adding a new product or service, or you may be making sure that you have a g...
Is Waterfall Dead?
Agile has been a popular project management methodology (especially around software projects) over the last decade, leading many to ask whether or not Waterfall is dead. After all, it’s been around f...