Is Agile “All That?”

Many people ask me, “Is Agile really that great and why should we use it over traditional methods? Using Agile for project management benefits your team, your clients, and your bottom line in a...

Train Your Employees and Then Train Them Some More!

Training your staff in client relations will save your business and perhaps even make the world a better place. I have a friend who is a mail carrier. He went to work for the post office because he “...

Should You Outsource?

The advantages and disadvantages of outsourcing projects Outsourcing projects is often a great way for medium sized and smaller businesses to enjoy great cost savings. After all, why maintain a full-...

Loyalty Building for the Small Business

So you’ve invested money in an amazing website, crack social media specialist, and great copy. You’re getting business, but you’re not seeing a lot of behavior that signals customer loyalty – r...

Using Surveys – Make Them Count!

Using Surveys to Get Customer Feedback There are times when getting customer feedback is essential. You may be thinking of adding a new product or service, or you may be making sure that you have a g...

Is Waterfall Dead?

Agile has been a popular project management methodology (especially around software projects) over the last decade, leading many to ask whether or not Waterfall is dead. After all, it’s been around f...

We Are Small – Do We Really Need HR?

As your company grows, the importance of human resource management cannot be denied. While it’s fine to skip out on human resource management when you’re three folks working out of a WeWo...

The Fastest Is Only One Part

We live in a world where Amazon Prime, and its free two day delivery is beaten out only by same day grocery delivery services. This very successful model shows us that speed of service must be a fact...

Our Pond – A Labor Of Love

The Koi and turtle pond. It is the heart of our home and my absolute favorite home project we’ve taken on. It is a true labor of love, but I feel worth every minute. This is the fourth pond we ...

Instructional design, ID, applied to online learning – it is a beautiful thing. Even Bill Gates said, “the best education will come from the web” and I strongly believe that. So how do we create the ...